Returns, Refunds and Exchanges Policy If you are not completely satisfied with your purchase, simply return the item to us inits original condition within 14 days of receipt. How To Return An Item Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 1. Please email nandimagic@gmail.com.com to request a refund and we will assign you a tracking #. 2. Mail your returned item to: Nandi Magic 9/7.Golghar,Rabindra Pally Jagatdal 24 P.G.S (N) Pin 743125. WEST BENGAL (INDIA) 3. Include in your package a signed letter stating the reason for your return and the original receipt. Return Exceptions Some items can not be returned if they are opened or damage by yourself. Merchandise that has been worn, used, or altered will not be accepted for return. Restocking Fee All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.